New Resident Information
Welcome to Gilberts!
We are thrilled that you have chosen to live in the “2nd Safest City in Illinois” as ranked by Safewise.com. The Village of Gilberts was platted in 1855 and was incorporated in 1890. With an area of 5.5 square miles, the Village has a current estimated population of 8,097. Gilberts is a place close to major cities, but far enough away to provide room for healthy growth of families, small businesses and light industrial manufacturing. The Village hosts several community events throughout the year including an Easter Egg Hunt, Community-Wide Garage Sale, Fishing Derby, Community Days Festival, Movies in the Park, Fall Bonfire, and Tree Lighting Ceremony. Here in Gilberts, we believe that we are growing with vision and pride ourselves on our commitment to our community. This page contains information on the most commonly asked topics for new residents. If you have additional questions not found on this webpage, please contact the village by calling (847) 428-2861.
Water, Sewer, and Garbage Utilities
The Village provides water and sewer service for many properties. Please contact Utility Billing at (847) 428-2861 for any account setups or changes and for any other utility billing question. Bills are issued January, March, May, July, September and November; and are due on the 10th of the following month. Charges on utility bills can include water, sewer, garbage and additional fees as needed. Bills can be paid at Village Hall (87 Galligan Road) in person or dropped in the white drop box in the parking lot; via Auto Debit (form must be submitted for this option); or electronically through a link on the Village’s website.
Other Utilities
AT&T U-Verse (cable, internet): 800-288-2020
Comcast Business (internet): www.business.comcast.com
ComEd (electricity): 800-334-7661
Mediacom (cable): 800-824-6047
Northern Illinois Gas / NICOR (natural gas): 800-642-6748
Astound/WOW (cable, internet): 800-427-8686
Recycling and Garbage
The Village has contracted with MDC Environmental Services to provide residential refuse, recycling and yard waste collection.
Collection Days
- Garbage and Recycling collection days are on THURSDAY of each week.
- Optional Services: Dumpsters, special pickups of large items and white goods (appliances) can be scheduled by contacting MDC at (815) 568-7274.
- Please have carts curbside by 7 am on pickup day.
- Bulk items are allowed (couches, tables, bed, bundled carpeting)
Yard Waste
- Yard waste is collected from April 1 to December 1.
- Stickers are NOT required.
- Yard waste must be in 30-gallon biodegradable brown paper bags or in open 30-gallon garbage cans.
- Bundled tree branches cannot be longer than 4 feet.
Acceptable Recyclables
- Newspaper, chipboard, magazines, catalogs, office paper, junk mail, paper grocery bags, corrugated cardboard (wax-free), plastic items (coded 1-7), glass bottles, aluminum cans.
For more information on the Village's refuse services, please click here.
Post Office and Library
Post Office
Address: 57 Railroad Street, Gilberts, IL 60136
Telephone: (847) 426-6313
Hours of Operation: Monday-Friday 8:30am-4:30pm
Saturday 7:30am-12:00pm
Public Library
Fox River Valley Public Libraries
Website: www.frvpld.info
Address: 500 N. Randall Road, West Dundee IL 60118
Telephone: (847) 428-3661
Dundee Library
Address: 555 Barrington Ave, East Dundee IL 60118
Telephone: (847) 428-3661
Community Assistance Organizations
Community Crisis Center of Elgin
Telephone: (847) 697-2380
Website: www.crisiscenter.org
FISH Food Pantry
Address: 150 S. Kennedy Drive, Unit 15A, Carpentersville, IL 60110
Telephone: (847) 428-4357
Website: www.fish-food-pantry.org
Kane County Health Department
Address: 1750 Grandstand Place, Elgin, IL 60123
Telephone: (630) 208-3801
Website: www.kanehealth.com
Kane County Clerk
Address: 719 S. Batavia Ave., Bldg. B Geneva, IL 60134
Telephone: (630) 232-5950
Website: www.kanecountyclerk.org
Community Organizations
Dundee Township Park District
Address: 500 N Randall Road, West Dundee, IL 60118
Telephone: (847) 428-7131
Website: www.dtpd.org
Fraternal Order of Eagles
Address: 325 Raymond Drive, Gilberts, IL 60136
Telephone: (847) 695-7919
Website: www.foe.com/1047
Gilberts Family YMCA Branch
Address: 50 N. McLean Blvd., Elgin, IL 60123
Telephone: (847) 888-7410
Website: http://www.taylorymca.org/
School District 300
Gilberts Elementary School
Address: 729 Paperback Lane, Gilberts IL 60136
Telephone: (224) 484-5900
Website: http://ges.d300.org
Dundee Middle School
Address: 4200 W Main Street, West Dundee IL 60118
Telephone: (224) 484-4500
Website: https://www.d300.org/dms
Hampshire High School
Address: 1600 Big Timber Road, Hampshire IL 60140
Telephone: (847) 792-3500
Website: http://hhs.d300.org
Cambridge Lakes Charter School
Address: 840 Campus Drive, Pingree Grove IL 60140
Telephone: (847) 648-9700 option 3
Website: https://www.cambridgelakescharterschool.net/
Places of Worship
Fellowship Life Bible Church
Address: 729 Paperback Lane, Gilberts IL 60136 (Gilberts Elementary School)
Telephone: (847) 468-0496
Website: https://fellowship-life.org/#/home
St. Mary Catholic Church
Address: 10 Matteson Road, Gilberts IL 60136
Telephone: (847) 426-2217
Website: https://parish.st-cath.net/
St. Peter Lutheran Church of Gilberts
Address: 10 Matteson Road, Gilberts IL 60136
Telephone: (847) 426-2217
Website: https://stpeterlutheran.org/